Customer service is #1 to us. If we can't deliver your coins within 24 hours from the time purchased, we will refund your money 100%, no questions asked, plus give you 10% of the purchased amount in coins.
- This does not include EA Server and game update issues
- This does not include our internet service providers being down
- This does not include act of God and War
REFUND POLICY
After purchase and delivery/transfer of coins, NO REFUNDS will be given.
Buying and Selling Coins is against EA (the maker of the game, Madden 23) terms of service. If caught by EA, your account can be suspended or banned.
We firmly believe in our service for buying as a faster, less expensive and more logical way to build your Madden 23 Ultimate Team. We take every precaution to ensure your coins are delivered safely, but we assume no liability and will issue no refunds if your account were to get banned or suspended due to buying coins.
We are very trusting of our customers and keep records of our correspondence and transactions. We record a video and take a picture of purchasing every player to ensure we are both safe
If we are not able to deliver your coins within 30 minutes of purchase, you will be notified via email. If we are not able to deliver your coins within 24 hours you receive a full refund and 10% of the purchased amount in coins as our apology (SEE 110% GUARANTEE)
IMPORTANT NOTICE:
- Buying and Selling Coins is against EA (the maker of the game, Madden 23) terms of service. If caught by EA, your account can be suspended or banned.
We firmly believe in our service for buying as a faster, less expensive and more logical way to build your Madden 23 Ultimate Team. We take every precaution to ensure your coins are delivered safely, but we assume no liability and will issue no refunds if your account were to get banned or suspended due to buying coins.
- Anyone buying coins is agreeing that they are 18 years or older or have parental consent. Please double check all information submitted. Due to the numerous and frequent fraudulent activities we are experiencing in this business, we may have to verify additional information. This may include additional emails verifying identity and purchase, or a valid phone number. We are currently not doing business with anyone who does not have a verified address and/or phone number. If the paypal/credit/debit card name and email used for payment is different from the recipient on the Order, we cannot fill the order until it is verified. This is to ensure the safety of our customers and our business. Please feel to call before the order or even email us to verify the purchase so we can deliver the coins as quickly as possible